Claims Information

Claims can be reported to us by phone or email.

We have arranged direct claim facilities with our insurer partners to ensure the highest service at the quickest speed is provided when you or your client has submitted a claim. If there are any issues whatsoever, please raise these with us as we have high level escalation points with the insurers.

You can find the contact details for each of our packages below.

Elite & Solutions policies

(Contact Zurich claims directly)

Telephone: 0800 028 0337

Claims Email Address: commercialpropertyclaims@uk.zurich.com

Prime policies 

(Contact GHG Ltd Loss Adjustors directly)

Telephone: 02380 623 067

Claims Email Address: Mrsl.commercial@ghgsolutions.co.uk

Select policies 

(Contact AXA directly quoting your policy number)

Telephone: 0370 9000 867

Telephone: 0370 303 2944 Glass replacement service only

Prestige policies 

(Contact Ecclesiastical directly quoting your policy number)

Telephone: 0345 6038381