What our members say...

Firth and Scott have been placing both residential & commercial property owners business on the Property Protector Scheme since 2002. During this period we have found the underwriting staff sympathetic and flexible in meeting our clients needs. The policy wording in respect of unoccupied premises has proven to be an extremely popular policy benefit with our clients. When called upon, we have found the claims handling service to be proactive, efficient and fair. Steve Allwright - Director (Firth & Scott Insurance Brokers, Nottingham)
Since commencing using Property Protector in 2005, we have been very impressed not just with the breadth of cover (which automatically includes Accidental Damage and Terrorism), and competitive pricing but also with the excellent service we receive which results in our obtaining quotations and cover confirmations within 24 hours of request in most cases Nicolas Martin - Director (Guy Penn & Company, Lytham St Annes)
Having consolidated all of our residential property owners business onto the Property Protector scheme over the last 2 years, we have found the facility accommodating, easy to use and competitive for our clients needs. The service is quick and efficient and the policy cover wide to justify advice to clients. I can recommend the scheme to any member looking to place property owners business. Richard Benson - Director (QS Insurance, Nottingham)
I have known the team at Property Protector for many years and when my broker recommended them to me as a carrier for my personal property owners business I had no hesitation in accepting. They act with great professionalism and the service standards are first class. As a customer I have no hesitation in recommending the Property Protector product." Grant Ellis - Property Protector Policyholder
We have used the Property Protector scheme since it first launched in 2002. Being brokers like ourselves, the underwriting team understand the problems we face, and are always sympathetic to our needs. This attitude coupled with their background in Property Management means that they are a valued partner and we would have no hesitation in recommending them to any member who has property owning clients. Rob Pountney – Managing Director - (Murton Alexander Insurance , Swansea)
We received such an efficient service from Property Protector for our individual property cases that we took the decision to rollover the majority of our let property account to them. This is a decision we have not regretted. Our clients compliment us on the speed and accuracy of documentation and the swift decision making process for those rare cases where a referral to insurers is required. We have, in fact, received new business referrals on the back of the service from Property Protector. We would happily recommend their product and service to any broker considering their options with a property portfolio. Mike Jeffery -Principal (Jeffery Associates) Edinburgh
We have worked with Property Protector since they started their property owners scheme, in fact we wrote the first policy with them back in 2002. What continues to appeal to us are the following: • Ability to deal with people not computers • Speed of service but time to understand the risk and the customer • Pragmatic underwriting • Willingness to become involved if things do go awry with insurers Other players have entered the market but often drop away after a year or two having had their fingers burnt. The team at Property Protector build long term relationships with insurers and brokers alike. Adam Verney - Director (Townends Insurance Brokers Ltd, Goole)
As a broker who also runs specialist schemes (Subaru, Isuzu & Football Agents PI) I have no hesitation in recommending Property Protector as a market for all classes of property owners business. Their specialist knowledge of their market is first class, treating us and their insurers with respect and subsequently they are able to obtain quality products at reasonable prices. Tom Butler - Director (Schofield Insurance Brokers, Leeds)